Returns & Exchange

Frequently Asked Questions

If you are not satisfied with a Rthvi purchase for any reason, we will gladly accept your return. Our return policy lasts 30 days from the date of delivery. Click here to read our detailed return and refund policy.

Once an order is placed, it can't be changed or canceled. However, you can always process a return by contacting us at support@rthvi.com

Contact us at support@rthvi.com if you forgot to apply a discount code for a qualifying order. Our team can add a discount code within 24 hrs of purchase on a qualifying order.

Customers must ensure sufficient and correct shipping address at the time of placing the order or immediately within few hours of it. Shipping address rectification can be sent to us by email at support@rthvi.com. Once the package has left our warehouse, we will not be responsible for undelivered shipments with wrong or insufficient address. No refunds will be made in such cases.

All orders are processed within 24 business hours of orders received. Tracking codes are generated and emailed once your order is processed.

You should receive an order confirmation email within 5 - 10 minutes of placing an order with Rthvi. Please check your spam or junk box if you don't see a confirmation email in your mailbox. If you need further assistance, contact us at support@rthvi.com

All orders are processed within 1 business day. Domestic standard shipping takes 5-7 business days.

International shipping usually takes around 15 days but can sometimes take longer depending on the country.

To cancel a product subscription, please mail your written request to info@rthvi.com

Revitalize Scalp Oil

A bottle lasts around 45 days.

Yes, Revitalize Natural Hair Oil is safe for color and chemically treated hair.

Revitalize is NOT a chemical base product and hence does not lead to hair loss when you stop the use. However, it is recommended that you continue to care for your scalp to maintain healthy hair.

0-3 Months: Experience healthy and shiny hair with less shedding.

3-6 Months: Further reduced shedding leading to the overall amount of hair increase with a fuller appearance.

6-12 Months: Experience stronger and thicker hair.

No, Revitalize does not make permanently make your hair oily. It only uses oils as a medium to penetrate herbal extracts to the hair follicles.

Revitalize is a pre-shampoo treatment product. Massage 2 droppers into the scalp gently with fingers. Leave on overnight or for a minimum of 3 hours before washing your hair. Apply three times a week.

Yes, Revitalize is a 100% natural product and can be used daily.

Revitalize Natural Hair Oil is made in New York, USA.

All of our products are cruelty-free and never tested on animals.

Revitalize Natural Hair Oil has a pleasant herbaceous scent.

Revitalize is suitable for all hair types.

Yes, Revitalize is formulated with DHT inhibiting herbs.

Restore hair Serum

A bottle lasts around 30 days.

Yes, Restore Advanced Hair Thickening Serum is safe for color and chemically treated hair.

Restore is NOT a chemical base product and hence does not lead to hair loss or thinning when you stop the use. However, we recommend that you continue to care for your scalp to maintain healthy hair.

Restore Advanced Hair Thickening Serum is a multi-tasking formula that offers both long-term and immediate results:

Immediate Results: Visibly fuller and thicker-looking appearance.

Long-Term Results:

0-3 Months: Experience healthy and fuller-looking hair.

3-6 Months: Experience strong hair with a reduction in signs of shedding.

6-12 Months: Experience stronger and thicker-looking hair.

No, Restore is a non-greasy serum and does not make hair oily.

Apply 3-4 pumps on roots and work your way towards the hair ends. Apply daily for thicker and fuller-looking hair.

You can apply an extra pump on your hair shaft for an additional thickening effect.

Yes, Restore is formulated with natural herbs and safe clinical actives. It is designed to be used every day

Restore Advanced Hair Thickening Serums is made in the USA.

Our products are cruelty-free certified by the leaping bunny organization.

Restore has a pleasant herbaceous scent.

Restore is suitable for all hair types.

Free returns

Returns within 30 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

24/7 support

Call us anytime at (888)-464-2053